Gumtree Australia Support Knowledgebase - Gumtree Pay with Protected Shipping Policies
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Gumtree Pay with Protected Shipping Policies



Gumtree Pay's new Protected Shipping helps make buying and selling eligible items on Gumtree safer and more secure.

Refer to the policy below that applies to you.

For Buyers

Understand when your purchase may be protected, what issues may be covered, and what you need to do if your item does not arrive.
View the full policy for buyers here.

For Sellers

Understand the requirements for seller protection, including shipping & tracking obligations, payout time-frames, disputes, returns and shipping insurance.
View the full policy for sellers here.