Gumtree Australia Support Knowledgebase - How do I reply to an Ad?
Homepage-Icon-SVGs Homepage-Icon-SVGs Homepage-Icon-SVGs Homepage-Icon-SVGs Homepage-Icon-SVGs
Experiencing technical issues? Please update your app or browser to the latest version. If this doesn't help, find more details here
Stay safe from scams: Keep all chats within Gumtree Messenger. Scammers may ask to move to WhatsApp or SMS and send fake payment links. Gumtree never arranges payments or deliveries outside our platform. Find more tips here

How do I reply to an Ad?



When you open an ad you’ll see the option to send a message on the right side of the page. 


 
If you’re not signed in, you’ll be prompted to sign in or register first.



Once you’re signed in, you’ll see a message box with placeholder text. You can edit or delete this text to customise your reply, then select “Send Message”.



If you’d prefer to simply make an offer, you can enter your desired offer amount into the “Make an Offer” field. This will create an offer which the seller can Accept, Counter or Decline. If the seller accepts (or you accept a counter-offer), you can then pay securely via our Gumtree Pay system. You can find more information in our Gumtree Pay FAQ here.  


You can view and reply to messages, as well as keep track of offers you’ve made, directly on Gumtree by clicking the message icon at the top right of each page. Click on the message to open the conversation thread.



The messages you receive will also be sent by email to the email address your account is under.