Gumtree Australia Support Knowledgebase - Basics - Why am I getting an "API 500" error when using the app?
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Why am I getting an "API 500" error when using the app?



If you're seeing an API 500 error when trying to post an ad from the app on your iPhone or iPad, please uninstall and reinstall the app.

If you have used any emoticons or emojis in your ad, please try removing them before posting your ad again.

Please contact us here if you're still having any trouble.