Gumtree Australia Support Knowledgebase - Basics - Why can't I reveal phone numbers when browsing Ads?
Homepage-Icon-SVGs Homepage-Icon-SVGs Homepage-Icon-SVGs Homepage-Icon-SVGs Homepage-Icon-SVGs
Experiencing tech issues? Update your app to the latest version. More details: Current technical issues & troubleshooting
Be wary of requests for your email address sent in an image format. Gumtree does not use a delivery service or Gumtree Bot. We will never send communication via text or Whatsapp. Click here for more help
Gumtree Menu
Contact us
We are available to help you 24/7, via email or live chat

Why can't I reveal phone numbers when browsing Ads?



If you're having trouble revealing phone numbers on the app, check out the iOS version you're using.

You'll need to upgrade if you're using iOS 14.0 or older, and then you should be able to view phone numbers again. Make sure 'private browsing' is turned off on iOS as well.

Keep in mind that if you're outside of Australia or using a proxy server, you won't be able to reveal phone numbers, post or edit ads, or message other posters.