Gumtree Australia Support Knowledgebase - Safety - Phones
Homepage-Icon-SVGs Homepage-Icon-SVGs Homepage-Icon-SVGs Homepage-Icon-SVGs Homepage-Icon-SVGs
Experiencing technical issues? Please update your app or browser to the latest version. If this doesn't help, find more details here
Stay safe from scams: Keep all chats within Gumtree Messenger. Scammers may ask to move to WhatsApp or SMS and send fake payment links. Gumtree never arranges payments or deliveries outside our platform. Find more tips here

Phones



  • There is an Australian service available to check for potentially lost or stolen mobiles and this is run by the Australian Mobile Telecommunications Association. The page to check IMEI numbers is located here and the main website is located here
  • You can find further advice from Apple here on buying or selling an iPhone
  • Local transactions should be arranged in a busy public place if possible. Take a friend or family member with you. If a buyer/seller is coming to your home or workplace, arrange to have someone with you and ask the buyer/seller to produce ID. Allow the buyer to inspect the item.
  • Never send money to anyone you don’t know by bank transfer.
  • Always use common sense.
  • And if it sounds too good to be true, it probably is!

 

Gumtree is a local classifieds website and ads aren’t reviewed before they go live on the site. Be cautious of scams, Gumtree does not facilitate transactions outside of our official payment system. Any emails or messages claiming otherwise, even if they appear to have the Gumtree logo, may be fraudulent. If you receive suspicious messages about payment programs not mentioned in our official Payments FAQ or Service Fees Guide, please report it to us. If ever in doubt simply contact us and we'll be happy to help.