Gumtree Australia Support Knowledgebase - Technical Issue - How do I change my email address?
Homepage-Icon-SVGs Homepage-Icon-SVGs Homepage-Icon-SVGs Homepage-Icon-SVGs Homepage-Icon-SVGs
Experiencing tech issues? Update your app to the latest version. More details: Phishing, Suspicious Emails, and Latest Scam Trends
Be wary of requests for your email address sent in an image format. Gumtree does not use a delivery service or Gumtree Bot. We will never send communication via text or Whatsapp. Click here for more help
Gumtree Menu
Contact us
We are available to help you 24/7, via email or live chat

How do I change my email address?



 
If you are a registered user and would like to change your email address you can do this by following the steps below:
  • Go to your Profile Settings page via My Gumtree > Profile Settings. Please use the web or mobile web as this option is not yet available on the apps.
  • Scroll down to Change Email Address, enter your new email address twice and save the changes.
  • A confirmation email will be sent to your new and old address, please follow the instructions provided.
If you are receiving an error when attempting to change your email, please note the following:
  • There is a 24 hour cooldown window between email changes. If you've already changed your email, you'll have to wait 24 hours before you can do so again.
  • You cannot change your account to an email address that already exists on our files.
  • This option is not available to unregistered users, if you would like to know further information on how to register with Gumtree please refer to this link: How to register
Please also double check your new email inbox and spam folder to see if we already sent you an email. If the error persists and you haven't received an email, please contact our help desk.