Gumtree Australia Support Knowledgebase - Policies - How do reviews work?
Homepage-Icon-SVGs Homepage-Icon-SVGs Homepage-Icon-SVGs Homepage-Icon-SVGs Homepage-Icon-SVGs
Experiencing tech issues? Update your app to the latest version. More details: Current technical issues & troubleshooting
Be wary of requests for your email address sent in an image format. Gumtree does not use a delivery service or Gumtree Bot. We will never send communication via text or Whatsapp. Click here for more help

How do reviews work?



Currently reviews are enabled for all categories in services for hire.

Service providers please remember to keep your ad active (services for hire category has a 30 day ad duration period) if your ad expires your reviews will also be lost.

Clients will be able to rate the service provider on their overall service and also have options to rate on:
  • Quality
  • Reliability
  • Friendliness
  • and leave descriptive comments

The page will look like below and display an overall rating and comments left by past clients and if rated, scores on quality, reliability and friendliness will also be displayed.