Gumtree Australia Support Knowledgebase - Safety - I'm having a location or map issue with my Ad
Homepage-Icon-SVGs Homepage-Icon-SVGs Homepage-Icon-SVGs Homepage-Icon-SVGs Homepage-Icon-SVGs
Experiencing tech issues? Update your app to the latest version. More details: Phishing, Suspicious Emails, and Latest Scam Trends
Be wary of requests for your email address sent in an image format. Gumtree does not use a delivery service or Gumtree Bot. We will never send communication via text or Whatsapp. Click here for more help
Gumtree Menu
Contact us
We are available to help you 24/7, via email or live chat

I'm having a location or map issue with my Ad



Gumtree offers a map service provided my Google Maps. When creating your ad, you may place your street address or suburb in the 'Map Address' field so that other users can see the location associated with your ad.

The more information provided in the 'Map Address' field, the more accurate Google Maps will be at pointing to your address.

Ideally you should include your street address, suburb, and postcode; however if you are not comfortable with making your full address visible on the site you can just post an ad displaying your suburb and postcode only.
 
If you are having any issues with an incorrect location, please contact us at our Help Desk here.
 

My correct location is not sticking to my ad

After you post your ad, if you notice that the location has jumped to a different place that you didn’t want, you can go back and edit your ad to adjust the “location thread” shown below. We also suggest including your post code whenever possible to help guide our system to the correct location.