Gumtree Australia Support Knowledgebase - Safety - Information on the Transport (Road Passenger Services) Act 2018 in Western Australia
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Information on the Transport (Road Passenger Services) Act 2018 in Western Australia

The Transport (Road Passenger Services) Act 2018 outlines that all drivers, vehicles and service providers need special authorisations to provide passenger transport services. This includes:
  • An On-demand Booking Service authorisation for the booking service;
  • Passenger Transport Vehicle authorisations for the vehicle completing the booking; and
  • Driver authorisations (F or T extension) for the drivers who will be driving the vehicles.

When drivers, vehicles and booking services are operating without the required authorisation they are not subject to the required safety requirements such as driver medical and background checks, vehicle inspections, booking service signage requirements, complaints processes and maintenance and audit regimes.

People using these services may be unwittingly exposed to higher risks. If you’re booking a ride through an advertised service, check that it has an on-demand booking service authorisation at

Maximum penalties for an unauthorised booking service are $40,000 for an individual and $200,000 for a body corporate. Jail terms and $2,000,000 penalties can apply for serious safety duty breaches. For more info please see