Gumtree Australia Support Knowledgebase - Safety - "Unavailable - This Person is no Longer Reachable" Notification
Homepage-Icon-SVGs Homepage-Icon-SVGs Homepage-Icon-SVGs Homepage-Icon-SVGs Homepage-Icon-SVGs
Experiencing tech issues? Update your app to the latest version. More details: Current technical issues & troubleshooting
Be wary of requests for your email address sent in an image format. Gumtree does not use a delivery service or Gumtree Bot. We will never send communication via text or Whatsapp. Click here for more help

"Unavailable - This Person is no Longer Reachable" Notification

If you see the notification "Unavailable - This person is no longer reachable on Gumtree" within My Messages, you will not be able to continue messaging this person.

example of

There are a few reasons you will not be able to carry on conversing with this particular user:
- they have decided to end the conversation with you and are no longer interested in transacting;
- they have deleted their Gumtree account; or
- they were identified as originating from a suspicious account and were blocked to protect our community

The safety of our Gumtree users is our highest priority. Please find more information about current scam trends here .