Selling tickets on Gumtree

Please note, we only permit tickets to be sold on Gumtree. 'Wanted' ads for tickets increases the risk of being targeted by fraudulent sellers. Therefore, we do not permit wanted ads for tickets to be posted in any capacity. Gumtree prohibits the sale of tickets to any event declared as a "major event."

Generally, you can resell tickets to entertainment events on Gumtree where it is permitted under law. However, the resale of tickets to events (including sporting contests, music concerts and plays) and airline tickets can often be regulated by the ticket issuer or by state laws.

Your ad must always state the face value of the ticket and include a photo of the ticket showing the face value of the ticket, as well as seat location details. Please ensure that the photo of the ticket does not include the QR or bar code. Gumtree does not support ticket touts or scalpers and ads not detailing the face value of the ticket may be removed. Ads selling tickets to free events are also not allowed.

As a ticket seller, you are responsible for ensuring that your particular transaction does not violate any applicable law or the terms of the ticket itself. Before buying or selling event tickets, users should contact the ticket issuer and ensure the resale is permitted. As a condition of your use of Gumtree specified under our Terms of Use, you agree that you will not violate any applicable laws.

More information about the laws in each state is set out below, but please be advised this is not an exhaustive list of laws and regulations that may apply in your state. It is your responsibility to ensure that your ad complies with all applicable laws and regulations.

TICKETS TO EVENTS IN WESTERN AUSTRALIA
The Ticket Scalping Act 2021 (WA) makes it an offence for a person to resell a ticket for admission to an event in Western Australia, that is subject to a resale restriction, at an amount that exceeds the original ticket price by more than 10%. Normally, the original ticket price is found from a ticket’s point of origin i.e. a ticket where it is first available for retail sale/supply from the event organiser and/or an authorised ticketing agent.
Therefore, a person must make sure their ticket resale advertisement includes the following information or it will be considered prohibited, and risk being removed by Gumtree:

1. The original ticket price.
2. An asking price that is no more than 10 per cent above the original ticket cost, including booking fees.
3. All location details of the ticket being advertised including bay/section, row, seat number, viewing restrictions.

In addition, if your ticket resale advertisement specifies a price above 10% of the original ticket price, you could face a fine enforced by the WA state government which can range from $2,000 infringement notices to $20,000 maximum penalty if the matter goes to court.
More information on ticket scalping and ticket reselling can be found on Consumer Protection’s website.
We strongly recommend you review all relevant laws and the terms and conditions of any ticket before listing a ticket for resale on Gumtree.
Department of Mines, Industry Regulation and Safety Western Australia
Ticket scalping and reselling
Event tickets can be bought and sold either directly (ie. word-of-mouth, Facebook, Gumtree) or through ticket reselling websites. However in WA, specific laws aim to prevent would-be-purchasers from paying more than a 10 percent mark- up and to prosecute ticket scalpers.
30 Mar 2017
Department of Mines, Industry Regulation and Safety Western Australia
Ticket reselling
The ticket resale market allows consumers to on-sell tickets they can no longer use. The resale market also allows consumers to access tickets to otherwise sold-out events.
9 Sep 2021

TICKETS TO EVENTS IN NEW SOUTH WALES AND SOUTH AUSTRALIA 

If you are selling a ticket to a sporting or entertainment event in New South Wales and South Australia that is subject to a resale restriction, it is illegal for you to advertise or sell the ticket for a price that is more than 10% above the original ticket price (i.e. more than 110% of the face value of the ticket). A resale restriction is a term of condition of a ticket that limits or prohibits resale of the ticket (including any term or condition that provides for the ticket to be cancelled or rendered invalid if it is resold). You should contact the ticket issuer if you are unsure whether the ticket you are selling is subject to a resale restriction.

The law also requires that you state the following in your ticket ad:

• original supply cost of the ticket (otherwise known as the face value); and
• specific seating or location details for the ticket (e.g. baya number, row number, and seat number of the ticket)..

TICKETS TO DECLARED EVENTS IN SOUTH AUSTRALIA 

The South Australian government prohibits scalping of tickets to any event (sporting or concert) declared as a "major event". It is unlawful to on-sell (or offer for sale) to any "major event" at a price which exceeds the original ticket price by more than 10%, unless you have been given written approval to do so by the event organiser. 

For more information, see the Major Events Act 2013.

TICKETS TO MAJOR EVENTS IN VICTORIA

The Minister for Tourism and Major events declares some events to be "major events" under the Major Events Act 2009 (Vic). Whether an event is classed as a major event depends on factors including the size of the event, demand for tickets, likely media coverage and whether the promoter or event organiser has asked for the event to be declared as a major event.

Most major events have strict conditions around ticket resale. For some major events, ticket re-sale is completely prohibited and anyone who buys an illegal ticket can be denied access to the event. For other major events, it is illegal for you to advertise or sell the ticket for a price that is more than 10% above the original value of the ticket (i.e. more than 110% of the face value of the ticket), which will always be printed on the ticket.

Gumtree prohibits the sale of tickets to any event declared as a "major event." You should check with the event organiser or promoter to see whether an event has been declared as a major event, and check the ticket terms and conditions. 

TICKETS TO EVENTS IN QUEENSLAND

If you are selling a ticket to an event that is staged at one of the following facilities, it is illegal for you to resell the ticket at a price greater than 10% above the original ticket price of the ticket. 

• Brisbane Cricket Ground (also known as the Gabba)
• Brisbane Entertainment Centre (also known as The BEC)
• Cbus Super Stadium
• 1300SMILES Stadium
• The Queensland Sport and Athletics Centre (also known as QSAC)
• Sleeman Sports Complex / Centre
• Metricon Stadium
• Suncorp Stadium and
• Queensland Tennis Centre

For further information please go to the Major Sports Facilities Authority website here.

TICKETS TO FREE EVENTS

Gumtree users are not permitted to sell tickets to events where all tickets are free to the public. This includes charity events and memorial services such as the 2015 ANZAC Day commemorations in Gallipoli.

GENERAL

Gumtree has provided the above information to assist you in trading lawfully.

Gumtree is not in any position to assess a particular ticket's original price and whether it is subject to the above laws and/or to terms and conditions that makes its sale unlawful. You as the seller are responsible for ensuring that your transaction is lawful.

Gumtree does not condone the use of its website by persons breaching the law or contractual conditions imposed by others. You must not list any items until you are confident you can legally sell it on Gumtree.

If you have any questions regarding your rights to sell a ticket, we strongly recommend that you contact the company that issued the ticket and/or consult with a lawyer.