Gumtree Australia Support Knowledgebase - Safety - Buyer and Seller
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Buyer and Seller



  • Local transactions should be arranged in a busy public place if possible and take a friend or family member with you. If a buyer/seller is coming to your home or workplace, arrange to have someone with you and ask the buyer/seller to produce ID. Let the buyer inspect the item before agreeing to a sale.
  • Never send money by bank transfer. If you decide to ship an item, please visit our help pages, "Seller Shipping Guide" and "Buying an Item that Offers Shipping"
  • Always use common sense.
  • And if it sounds too good to be true, it probably is!

Gumtree is a local classifieds website and ads aren’t reviewed before they go live on the site. Be cautious of scams, Gumtree does not facilitate transactions outside of our official payment system. Any emails or messages claiming otherwise, even if they appear to have the Gumtree logo, may be fraudulent. If you receive suspicious messages about payment programs not mentioned in our official Payments FAQ or Service Fees Guide, please report it to us. If ever in doubt simply contact us and we'll be happy to help.