Gumtree Australia Support Knowledgebase - Safety - Ridesharing
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If you’re using Gumtree for ridesharing, we encourage our community to follow these safety tips:

  • Know the identity of the people you’re riding with and meet them face to face and in public before agreeing to rideshare with them
  • Ask lots of questions and get to know your potential driver or passenger
  • Be wary of anyone who asks inappropriate questions or gives vague answers
  • Plan ahead and know the route to your destination
  • Always get picked up and dropped off in a high traffic area
  • Tell a friend or family member details of the people you’re travelling with and give them your itinerary
  • Check in with your friend or family member regularly and don’t deviate from your plan
  • Make sure your phone is fully charged before the drive and ensure you have one or two contact numbers memorised
  • Always keep a debit or credit card, your ID and some cash on your person
  • Make sure the provider has the appropriate authorisations for their state or territory if they're seeking payment for the service
Gumtree is a local classifieds website and ads aren’t reviewed before they go live on the site. Gumtree doesn't offer any sort of buyer protection / payment programs. Any emails you receive that talk about such systems are scams, even if they may have the Gumtree logo. If you receive any emails promoting these services, please report it to us. If ever in doubt simply contact us and we'll be happy to help.