Gumtree Australia Support Knowledgebase - Safety - Tickets
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How do I stay safe when buying concert and event tickets?

  • When buying tickets for events please be aware that some tickets may have terms printed on them that limit the ability of the original buyer to sell them to someone else. Please check out resell policies, terms and conditions with the official event organiser before buying a ticket on Gumtree
  • Please ensure the legitimacy of tickets before handing over money and again refer to resell policies, terms and conditions with the official event organiser 
  • Double check that the ticket isn't cancelled by the event organiser before handing over money
  • Be cautious with sellers offering printed tickets as fraudsters can print several copies and sell to more than one buyer and only the buyer who arrives at the event first will be authorised to enter. Again refer to resell policies, terms and conditions with the official event organiser as some events will also require you to produce a photo id to confirm you are the original buyer.
  • Local transactions should be arranged in a busy public place if possible. Take a friend or family member with you. If a buyer/seller is coming to your home or workplace, arrange to have someone with you and ask the buyer/seller to produce ID. Allow the buyer to inspect the item.
  • Never send money to anyone you don’t know by bank transfer or a payment service that is not PayPal through Gumtree messages. We only recommend Gumtree’s PayPal integration or cash in person.
  • Use common sense. If something sounds too good to be true - it probably is
  • Click here for more information on ticket guidelines.

Gumtree is a local classifieds website and ads aren’t reviewed before they go live on the site. Gumtree doesn't offer any sort of buyer protection / payment programs. Any emails you receive that talk about such systems are scams, even if they may have the Gumtree logo. If you receive any emails promoting these services, please report it to us. If ever in doubt simply contact us and we'll be happy to help.