Gumtree Help Desk is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.

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Important articles!
 Fruit picking and farming job scams
 We’ve recently had reports of a job scam involving fruit picking and other related farming jobs. These ads are targeting backpackers and are offering employment and accommodation for an up-front...
 How can I repost my ad?
 An option to repost an Ad will become available a few days before an Ad is set to expire. Ad duration is 30 days in all categories except: Business Services where it is 45 days Home and Garden whe...

Posting an Ad
How can I include images - photos in my Ad?
How do I post an Ad?
Is it really free to post an Ad? You can post an ad for FREE!
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Posting Problems
How can I reduce image size?
I can't find my ad. What's happened?
Why have I not received a posting confirmation email?
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Searching & Replying to Ads
How do I reply to an Ad?
Why can't I see the repliers email address in the response I received?
How do I respond to a reply I received?
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Gumtree Policies
Gumtree Terms of Use
What are the General posting rules?
Gumtree Privacy Policy
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Managing My Ads & Account
How do I delete my ad?
How can I pause my ad to take it out of search while I deal with potential buyers, or while I'm on holiday?
Editing your ad is FREE for up to 12 hours after you've posted it
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Staying Safe using Gumtree
Buying & Selling - top tips for staying safe
I received and SMS asking me to respond on email. How do I know if this is legitimate?
What are the scams I should watch out for?
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Promoting My Ads
I paid for a feature but can't find my Ad on the site. Why?
How can I increase the chance of getting a good response to my Ad? You can purchase features to stand out
What payment methods are accepted?
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Gumtree for Business
How can I sell on Gumtree?
How can I have my website appear in Sponsored Links?
How can I advertise my business on Gumtree using banners?
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Gumtree iPhone and Android apps
How do I get the Gumtree iPhone app?
Why can't I reveal phone numbers when browsing ads?
What devices are supported by the Gumtree iPhone app?
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About Gumtree
What is Gumtree?
Site Announcements
Our updated iPhone app, version 3.1.1 is available for download
Category Changes - Boats, Jobs, Business Services and Real Estate!
Category Changes - Community and Events & Tickets!

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