Gumtree Help Desk is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.

Ask a question:
Important articles!
 Why can't I see a phone number?
 Since Gumtree is a local site, we are unable to accept responses to ads on Gumtree from outside of Australia. This is to ensure we protect our advertisers from potential spam and protect you from pote...
 How do I stay safe while using Gumtree?
 While most people experience successful, hassle free transactions on Gumtree we recommend all users are aware of our top Buying and Selling tips to help get the best experience. One of the best ways ...

Posting an Ad
How do I post an Ad?
How can I include images - photos in my Ad?
Is it free to post an Ad on Gumtree?
» More topics
Posting Problems
How can I reduce image size?
I can't find my ad. What's happened?
Can't log in, post an ad, upload photos, or enter a verification code?
» More topics
Searching & Replying to Ads
How do I reply to an Ad?
Why can't I see a phone number?
Why can't I see the repliers email address in the response I received?
» More topics
Gumtree Policies
Gumtree Terms of Use
What are the General posting rules?
Gumtree Privacy Policy
» More topics
Managing My Ads & Account
How do I delete my ad?
What does linking my PayPal to Gumtree account do?
Am I able to pay a seller using PayPal?
» More topics
Staying Safe using Gumtree
I received an SMS asking me to respond on email. How do I know if this is legitimate?
Buying & Selling - top tips for staying safe
What are the scams I should watch out for?
» More topics
Promoting My Ads
How can I increase the chance of getting a good response to my Ad? You can purchase features to stand out
I paid for a feature but can't find my Ad on the site. Why?
What payment methods are accepted?
» More topics
Gumtree for Business
How can I sell on Gumtree?
How can I have my website appear in Sponsored Links?
How can I advertise my business on Gumtree using banners?
» More topics
Gumtree iPhone and Android apps
Why can't I reveal phone numbers when browsing ads?
How do I get the Gumtree iPhone app?
Why am I getting an "API 500" error when using the app?
» More topics
About Gumtree
What is Gumtree?
What you need to know about buying and selling livestock – A message from the Department of Primary Industries

« Go back