Gumtree Help Desk is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.

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Important articles!
 Beware of requests to post ads on behalf of a stranger
   Recently, we’ve become aware of an online scam trend where scammers are getting legitimate users to post fraudulent ads on their behalf. ·      Point of ...
 What is the difference between bump up and Top Ads?
 Bump Up moves your ad to the top of the category, below Top Ads, when results are sorted by “Most Recent”. Your ad stays at the top of the category until other ads are posted, it will then...

Posting an Ad
How do I post an Ad?
How can I include images - photos in my Ad?
Is it free to post an Ad on Gumtree?
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Posting Problems
How can I reduce image size?
I can't find my ad. What's happened?
Can't log in, post an ad, upload photos, or enter a verification code?
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Searching & Replying to Ads
How do I reply to an Ad?
Why can't I see the repliers email address in the response I received?
Why can't I see a phone number?
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Gumtree Policies
Gumtree Terms of Use
What are the General posting rules?
Gumtree Privacy Policy
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Managing My Ads & Account
How do I delete my ad?
What does linking my PayPal to Gumtree account do?
How can I pause my ad to take it out of search while I deal with potential buyers, or while I'm on holiday?
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Staying Safe using Gumtree
I received and SMS asking me to respond on email. How do I know if this is legitimate?
Buying & Selling - top tips for staying safe
What are the scams I should watch out for?
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Promoting My Ads
How can I increase the chance of getting a good response to my Ad? You can purchase features to stand out
I paid for a feature but can't find my Ad on the site. Why?
What payment methods are accepted?
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Gumtree for Business
How can I sell on Gumtree?
How can I have my website appear in Sponsored Links?
How can I advertise my business on Gumtree using banners?
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Gumtree iPhone and Android apps
Why can't I reveal phone numbers when browsing ads?
How do I get the Gumtree iPhone app?
How do I get the Gumtree Android app?
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About Gumtree
What is Gumtree?

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