Gumtree Help Desk is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.

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Important articles!
 Staying Safe while purchasing electronics/appliances
 When buying any item on Gumtree you should always meet in-person to see the item and exchange money. We encourage you to be extra cautious when buying high-end or popular items such as Thermomix ...
 How do I stay safe when buying concert and event tickets?
   When buying tickets for events please be aware that some tickets may have terms printed on them that limit the ability of the original buyer to sell them to someone else. Please ch...

Posting an Ad
How can I include images - photos in my Ad?
How do I post an Ad?
Is it free to post an Ad on Gumtree?
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Posting Problems
How can I reduce image size?
I can't find my ad. What's happened?
Can't log in, post an ad, upload photos, or enter a verification code?
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Searching & Replying to Ads
How do I reply to an Ad?
Why can't I see the repliers email address in the response I received?
How do I respond to a reply I received?
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Gumtree Policies
Gumtree Terms of Use
What are the General posting rules?
Gumtree Privacy Policy
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Managing My Ads & Account
How do I delete my ad?
How can I pause my ad to take it out of search while I deal with potential buyers, or while I'm on holiday?
What does linking my PayPal to Gumtree account do?
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Staying Safe using Gumtree
I received and SMS asking me to respond on email. How do I know if this is legitimate?
Buying & Selling - top tips for staying safe
What are the scams I should watch out for?
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Promoting My Ads
How can I increase the chance of getting a good response to my Ad? You can purchase features to stand out
I paid for a feature but can't find my Ad on the site. Why?
What payment methods are accepted?
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Gumtree for Business
How can I sell on Gumtree?
How can I have my website appear in Sponsored Links?
How can I advertise my business on Gumtree using banners?
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Gumtree iPhone and Android apps
Why can't I reveal phone numbers when browsing ads?
How do I get the Gumtree iPhone app?
How do I get the Gumtree Android app?
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About Gumtree
What is Gumtree?
Site Announcements
Category Changes - Boats, Jobs, Business Services and Real Estate!
Category Changes - Community and Events & Tickets!
Gumtree iPad app

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