Gumtree Help Desk is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.

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Important articles!
 Can't log in, post an ad, upload photos, or enter a verification code?
 If you're having some trouble logging in, posting your ad, adding photos, or entering a verification code when prompted, it might just be that your browser needs updating or refreshing. If you're usin...
 Suspicious SMS or Email - Phishing attempt
 Some of our users have reported receiving suspicious emails or SMS asking for: confirming identity to avoid fraud attempts account verification indicating an ad supposedly posted using your accou...

Posting an Ad
How do I post an Ad?
How can I include images - photos in my Ad?
Is it free to post an Ad on Gumtree?
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Posting Problems
How can I reduce image size?
I can't find my ad. What's happened?
Can't log in, post an ad, upload photos, or enter a verification code?
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Searching & Replying to Ads
How do I reply to an Ad?
Why can't I see a phone number?
Why can't I see the repliers email address in the response I received?
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Gumtree Policies
Gumtree Terms of Use
What are the General posting rules?
Gumtree Privacy Policy
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Managing My Ads & Account
How do I delete my ad?
What does linking my PayPal to Gumtree account do?
Am I able to pay a seller using PayPal?
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Staying Safe using Gumtree
I received an SMS asking me to respond on email. How do I know if this is legitimate?
Buying & Selling - top tips for staying safe
What are the scams I should watch out for?
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Promoting My Ads
How can I increase the chance of getting a good response to my Ad? You can purchase features to stand out
I paid for a feature but can't find my Ad on the site. Why?
What payment methods are accepted?
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Gumtree for Business
How can I sell on Gumtree?
How can I have my website appear in Sponsored Links?
How can I advertise my business on Gumtree using banners?
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Gumtree iPhone and Android apps
Why can't I reveal phone numbers when browsing ads?
How do I get the Gumtree iPhone app?
Why am I getting an "API 500" error when using the app?
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About Gumtree
What is Gumtree?
What you need to know about buying and selling livestock – A message from the Department of Primary Industries

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