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Gumtree Privacy Policy

Posted and effective for new users: 7th December 2015

Effective for current users: 7th December 2015

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Summary & Contents

Scope and Consent

Marktplaats B.V. (“Gumtree”) is the operator of gumtree.com.au (“the Site”) and the data controller. This Privacy Notice describes:

 

  • the personal information we collect and how we use that information
  • when we might disclose your personal information; and
  • how we keep and protect your personal information.

 

The Privacy Notice applies to this Site and to any applications, services or tools (collectively “Services”) where this Privacy Notice is referenced. By using our Services and/or registering for an account, you are accepting the terms of this Privacy Notice and our Terms of Use

Global Privacy Standards

Gumtree is part of the eBay Classifieds Group, which is owned by eBay Inc. Our group has global privacy standards called Binding Corporate Rules (BCRs). They are our commitment to protect your personal information and honour our privacy obligations wherever your personal information is collected, processed or kept within our corporate family.

Collection

We collect, process and retain personal information from you and any devices (including mobile devices) you use when you: register for an account with us, use our Services, give us information on a web form, update or add information to your account, join community discussions, chats or when you otherwise contact us.

Use and Retention

We use your personal information to: provide and improve our Services, give you a personalised experience on our sites, contact you, provide customer service, provide you with personalised advertising and marketing, and detect, prevent and investigate fraud and/or other illegal activities.We keep personal information from active accounts as long as it is needed for our operations. We also keep personal information from closed accounts when we’re legally required to and also to stop fraud, collect outstanding fees, troubleshoot problems, help with investigations, enforce our Terms of Use and take other actions under applicable national laws.

Choice

You choose how we use your personal information to -communicate with you.

Access

You can access and correct your personal information.

Disclosure

We may share your personal information with other companies in our group and third parties to provide you with our Services, to comply with the law, to enforce our policies, to enable our marketing and advertising activities, or to prevent, detect, mitigate and investigate fraud or other illegal activities. We don’t give your personal information to third parties for their marketing and advertising purposes unless you give us permission.

Security

We protect your information using technical and administrative security measures

Important Information

This section sets out some important information about your use of our Services.

Questions or Complaints

If you have a question or a complaint about this Privacy Notice or our privacy practices, you can write to: eBay Inc, Attn: Legal – Global Privacy Office, 2065 Hamilton Avenue, San Jose, California 95125, USA or follow the instructions on how to contact us at our eBay Privacy Center.

Scope and Consent

This Privacy Notice describes

It applies to this Site and to any Services where this Privacy Notice is referenced.

By using our Services and/or registering for an account, you are accepting the terms of this Privacy Notice and our Terms of Use.

Marktplaats B.V, Wibautstraat 224, 1097 DN Amsterdam, The Netherlandsis your data controller, and is responsible for the collection, use, disclosure, retention and protection of your personal information under our global privacy standards and applicable national laws. Your data controller may transfer data to other members of our corporate family as described in this Privacy Notice who may process and keep your personal information on servers in the European Union, United States and our data centres in other parts of the world.

What is Personal information?

“Personal information” is information that can be associated with a specific person that could be used to identify that specific person, either from the data directly or from that data combined with other information that we have, or are likely to have, access to. Personal information doesn’t include anonymous or aggregated information that can no longer be used to identify a specific person.

Changes to this Privacy Notice

We can change this Privacy Notice at any time by posting the updated terms to the Site. The updated terms automatically take effect 30 days after they are posted.

Global Privacy Standards

Gumtree is part of the eBay Classifieds Group, which is owned by eBay Inc. Our group has global privacy standards called Binding Corporate Rules (BCRs). They are our commitment to protect your personal information and honour our privacy obligations within our corporate family. Our BCRs have been approved by a number of European Union privacy regulators. We are managing your personal information everywhere within our corporate family according to European Union privacy standards. More information about our BCRs and our global privacy standards is available at our eBay Privacy Center.

Collection

We collect information you give us including:

 

We collect information automatically including:

 

We collect information using cookies, web beacons and similar technologies including:

Information we collect from other sources including:

 

Use and Retention

We use your personal information to provide, improve and personalise our Services

Your personal information allows us to:

We use your personal information to contact you about your account:

We may contact you via Gumtree My Messages, email, telephone, SMS messages or postal mail:

We use your personal information to personalise our advertising and marketing, including to:

 

We use your personal information for legal compliance reasons, including to:

Retention of personal information:

If your account is active, we will keep your personal information as long as we need it for our operations. We may also keep personal information from closed accounts to comply with national laws, stop fraud, collect fees owed, assist with any investigation, enforce our Terms of Use and take other actions under applicable national laws. If we no longer need your personal information, we securely dispose of it.

Choice

If you don’t want to receive marketing communications from us, you can unsubscribe via the link in the email you received. Registered users may also unsubscribe via the communication preferences options in their profiles.

Access

We will honour your right to request access to, or modification or deletion of, your personal information. We may have the right to withhold that access or refuse to modify or erase your personal information under applicable national laws, but we will give you reasons if we do so. To contact us about access and to find out if any fees apply, please contact Customer Service.

Disclosure

We disclose your information to our corporate family members, who may use it to:

 

We disclose your information to third-party service providers and financial institution partners, who may use it to:

 

We may disclose your information to law enforcement and other parties in connection with the law, including:

 

Change of ownership

If we were to merge with or be bought by another company, we may share information with them in accordance with our global privacy standards. The new combined entity would comply with this Privacy Notice. If your personal information is to be collected, used, disclosed or retained for any purposes not covered in this Privacy Notice, you will receive advance notice of any changes to the processing of your personal information.

Security

We protect your information using technical and administrative security measures. Our safeguards include firewalls and data encryption, physical access controls to data centres and information access authorisation controls.If you believe your account has been abused, please contact Customer Service.

Important Information

Social login

When you use social login:

You may use social login or regular sign in each time you login into your account with us. If you use regular sign in but a password has not been issued to you (because you registered through social login) you need to get a password through the password reset flow.

When you use social login the “keep me signed in” policies of the social network provider apply. We do not control those policies. For your safety we recommend that you:

Unwanted or threatening email

We do not tolerate abuse of our Services. You do not have permission to add other users to your mailing list, call or send SMS messages for commercial purposes, even if a user bought something from you, unless the user has given their explicit consent. Sending unwanted or threatening email and SMS messages is against our Terms of Use. To report spam or spoof emails please contact Customer Service.

Third party privacy practices

This Privacy Notice addresses only the use and disclosure of personal information we collect from you. If you disclose your information to others, or if you are directed to a third party website, their privacy notices and practices will apply.

We can’t guarantee the privacy or security of your information once you provide it to a third party. You should check the privacy and security policies of your trading partner before entering into a transaction and choosing to share your information, even when dealing withbuyers or sellers on our site.

Questions or Complaints

For questions about this Privacy Notice or our privacy practices, you can reach the Global Privacy Office:

Please direct any privacy related complaints to the Global Privacy Office and identify the website that you are complaining about. We will try to provide a prompt response to your complaint. If you do not think our response is satisfactory, contact your privacy regulator.

For any other questions or complaints please contact Customer Service.

 
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Article details

Article ID: 121
Topic: Gumtree Policies
Date added: 2009-09-29 10:07:35
Views: 586970
Rating (Votes): Article rated 4.6/5.0 (9570)

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