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What are the General posting rules?

General Gumtree Posting Policies

As a condition of use of Gumtree you agree that you are at least 18 years of age.

At Gumtree we want to make sure that the site is as clean, friendly and usable as possible for everyone. Ads that fall outside the posting rules stated in our Help sections or our Terms of Use may be removed from the site.

You are solely responsible for all information that you submit to Gumtree and any consequences that may result from your post. We reserve the right at our discretion to refuse or delete content that we believe is inappropriate or breaching our Terms of Use. We also reserve the right at our discretion to restrict a user's usage of the site either temporarily or permanently, or refuse a user's registration.

General reasons for ads being deleted are:

  1. Ad breaches General Gumtree Posting Policies
  2. Breaches of Australian law. It is the responsibility of the advertiser before posting an ad on Gumtree to ensure that content advertised adheres to Gumtree posting policies as well as Australian applicable laws. As a condition of your use of Gumtree specified under our Terms of Use, you agree that you will not violate any laws
  3. The item being offered for sale is not allowed to be sold on Gumtree. Click HERE to see what can't be posted for sale on Gumtree.
  4. The ad is a duplicate of another ad previously posted
  5. Posted under wrong category (You must choose the single most relevant category for your ad)
  6. Ads posted in a language other than English. We only accept ads in English. It's acceptable to include a translation of your ad in another language in addition to English
  7. Ads posted from overseas: No overseas ads are accepted, Gumtree is for Australian based invidividuals and business only.
  8. Ad contains external links: No external website links are allowed within your ad to other property / job / classified or auction sites
  9. Not descriptive enough: Ads that do not provide enough detail will be placed on hold or removed as this makes for a bad browsing experience
  10. Inappropriate language
  11. Inappropriate photo / image
  12. Discriminatory on race / religion / nationality / gender / etc - Click HERE for more info
  13. Selling or offering services for supplements / medicine general or pharmaceutical
  14. Selling body parts / bodily fluids, adoption or surrogacy
  15. Ads that report other fraudulent ads. Please report potentially fraudulent ads via the "report ad" option located within each ad or Contact Us with ad details (ad id, email address) and reasons why these ads should be reviewed

Gumtree reserves the right to remove any ad that we feel is not relevant, or of value to the Gumtree community, with or without notice to the ad poster.

There are several ways that your ad may be found to be in breach of policy and removed from the site including:

When this happens your ad may be temporarily suspended until we review it.

We check reported ads as quickly as we can. If we conclude that the ad hasn't broken any Posting Policies or Terms of Use we will activate the ad again promptly. Check back after a few hours to see if this is the case.

Ads either identified by our automated tools as inappropriate, that we then find do break our Posting Policies or Terms of Use will be removed from the site.

In most cases we email you to let you know when we have had to remove your ad. These emails sometimes get directed to junk folders so please look out for Gumtree emails. You may wish to add Gumtree to your safe senders list if you have one.

If you have checked out all of these possibilities and none of them apply to your ad then please let us know by clicking on "Contact Gumtree" located bottom of help pages and we'll be happy to help you out.

 
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Article details

Article ID: 22
Topic: Gumtree Policies
Date added: 2009-04-21 21:56:28
Views: 456347
Rating (Votes): Article rated 3.8/5.0 (8094)

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