Gumtree Help Desk is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.

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Posting an Ad

How do I post an Ad? Article rated 3.6/5.0
Posting an Ad is completely free, and there are no final value fees or charges if you sell your item on Gumtree. The site is totally free to non business sellers, no strings attached! Posting is easy...
How do I post my ad in my location? Article rated 2.5/5.0
When posting your ad simply enter your Address, City, or Suburb in the Map Address field and your ad will be placed in the appropriate suburb.           Your ad will b...
How can I include images - photos in my Ad? Article rated 2.3/5.0
To include images - photos in your Ad: On the Post Ad or Edit Ad page you should see a green button with "Add Pictures" label (right below the description box). Click the "Add Pictures" button. S...
Why is my phone number masked in the description of my ad? Article rated 2.3/5.0
We want to protect you from spam. We strongly encourage you to keep contact details such as email addresses and phone numbers out of the description of your ad, as we believe including these...
How to register and post ads while registered? Article rated 3.0/5.0
Simply click on "Register" link located top right of the Gumtree pages and follow instructions below In the "Register" page: Enter your email address (please check that you've spelt it...
How long do Ads stay on Gumtree? Article rated 4.1/5.0
Ad duration is 30 days for all categories except for: Business Services for 45 days Home and Garden for 21 days Your Ad appears in the category for the duration specified above unless you dele...
Is it really free to post an Ad? You can post an ad for FREE! Article rated 4.3/5.0
Yes, it's 100% free to post and reply to Ads on Gumtree. We can be completely free for users because google sponsored link advertisements, features (such as Top Ads) and business advertisers help us p...
Can I post an Ad in multiple cities? Article rated 2.7/5.0
  Gumtree is designed for local face-to-face trading. We intentionally do not enable you to post your Ad in multiple cities simultaneously. Please post your Ad in the city - or city geographical...
Do I have to register to post an Ad? Article rated 4.2/5.0
No, you do not need to register to post an Ad on Gumtree. Simply click the 'Post Ad' tab at the top of all Gumtree pages, select the appropriate category, select fields that apply to your ad and writ...
How do I post in "Freebies"? Article rated 3.2/5.0
Potential buyers can narrow down their search categories by price, including items that are free. All give-away ads will appear in the "Free" sub-category. So to post in the "Freebies" category,...
Can I use HTML tags in my Ads? Article rated 2.1/5.0
No, Gumtree does not allow HTML in Ads posted on the site.
Are Ads screened before they appear on Gumtree? Article rated 2.8/5.0
No, every Ad isn't manually screened before they appear on Gumtree. Every hour thousands of Ads are posted on Gumtree so we rely on users like you to help report bad ads to us using the links in the...
How to turn on Javascript? / How to check if Javascript is turned on? Article rated 2.2/5.0
The settings are different depending on the browser. So please check your browser and the version and apply it correctly.   Internet Explorer Go to Tools > Internet options Click "Securi...
Why I am being charged for posting my third car? Article rated 2.4/5.0
Gumtree is committed to ensuring the site remains a vibrant and transparent marketplace for buyers and sellers. Businesses, or people considered to be advertising commercial quantities in the Automoti...
Why can't I post in more than one location and category? Article rated 2.9/5.0
Gumtree recommends that all transactions take place face-to-face which means the majority of users who reply to your ad will be in your local area.That being said, your ad will show up nationally in a...
Please don't use keyword spamming or keyword stuffing techniques Article rated 3.5/5.0
Keyword spamming is the practice of listing lots of often irrelevant phrases or words in an ad (for example postcodes, locations or makes and types of cars not relevant to the current ad) purely in an...

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